Retrieval grounded support and sales agents on your own content.
A useful chatbot answers from your documentation, pricing and policies and says so when it does not know. We ground agents on your real content, stage the rollout behind human review, then automate once accuracy holds.
58%
Deflection rate
4–6 weeks
Go-live
95%+
Answer accuracy target
The problems this solves.
- Support volume growing faster than the team
- Generic bots that hallucinate or deflect endlessly
- High-intent website visitors leaving unanswered
- No handoff path from bot to a human who can close
Engagements from
$3,800 setup + $900 / month
Scope, forecast and pricing are confirmed after a diagnostic call — never before.
Book a diagnosticDeliverables in every engagement.
Knowledge grounding
Your docs, pricing, policies and past tickets indexed and kept in sync.
Agent design
Tone, escalation rules, guardrails and refusal behaviour defined with your team.
Live handoff
Seamless transfer to a human with the full conversation and captured context.
Quality loop
Weekly transcript review and prompt tuning until accuracy holds above target.
A process you can hold us to.
01
Diagnose
We audit the account, the data and the unit economics before proposing a single tactic.
02
Architect
A 90 day roadmap with named owners, forecast ranges and the measurement stack that proves it.
03
Build
Work ships weekly. You review live output, never mockups or status decks.
04
Scale
Winners get budget and headroom, losers get cut fast, and the system gets productised.
Before you ask.
Where does the data live?
In your own infrastructure or a tenant you control. We do not train third-party models on your content.
What happens when it does not know?
It says so and escalates. Confident wrong answers are the failure mode we design against first.